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Experiences
Product & Program Development | Research | Operations | Stakeholder Management | Project Lead | Vendors & Contracts | Risk Analysis | Workshop Facilitation | Presentations | Recruitment & Hiring | People Management | Financial Management | Project Management Certification (In-progress)
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Collaborations
Product Design | Content Strategy | Product | Engineering | Legal | Compliance | Regulatory | Marketing | Finance | Procurement | Data Science | Clinical teams | Client Success | Operations | Human Resources
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UX Research
User interviews | Usability testing | Task analysis | Surveys | Unmoderated testing | Statistical analysis | Focus groups | Field studies | Contextual inquiry | Heuristic evaluation | Journey mapping | Jobs-to-be-done | System usability scale (SUS) | Summative usability testing (FDA regulatory) | Diary study | Focus / Group sessions
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Tools
Qualtrics | UserTesting | Dscout | Dovetail | Jira & Confluence | Miro | Microsoft Office | Productboard | 15Five | UserInterviews | Google Workspace | Airtable | Figma / FigJam | Salesforce | Adobe Premiere Pro
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Specialty Areas
Health care | Regulatory & medical devices | Electronic Medical Record Systems (EMRs) | Virtual care | Enterprise tool workflows | UX / User safety | Chronic health conditions & Diabetes | Employee training programs | Health professionals